At Represent Sale, we are committed to ensuring your satisfaction with our products. If for any reason you are not completely satisfied with your purchase, we offer refunds and returns in accordance with the following policy.

1. Returns

You have 30 days from the date of delivery to return an item for a refund or exchange, provided that the following conditions are met:

  • The item must be unused, unworn, and in its original condition.
  • The item must have all tags attached and be returned in its original packaging.
  • Proof of purchase (order confirmation or receipt) is required.

2. Non-Returnable Items

The following items are non-returnable:

  • Items marked as Final Sale.
  • Gift cards.
  • Personalized or customized items.
  • Items that have been used, washed, or altered in any way.

3. Refunds

Once we receive your returned item, we will inspect it to ensure it meets our return conditions. After inspection:

  • If the item is approved, we will process a refund to your original payment method. Please allow 7-10 business days for the refund to appear in your account.
  • Shipping costs are non-refundable, and the original cost of shipping will be deducted from your refund unless the return is due to our error (damaged, defective, or incorrect item).

4. Exchanges

If you would like to exchange an item for a different size, color, or product, please contact us at representsaleteam@gmail.com. Exchanges are subject to product availability.

5. Return Shipping

Customers are responsible for covering the cost of return shipping, except in cases where the item received was damaged, defective, or incorrect. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of returned items.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at +1 (616) 273-5415 or representsaleteam@gmail.com. We will provide instructions for returning the item, and upon receipt and inspection, we will offer a full refund or replacement at no additional cost to you.

7. How to Initiate a Return or Exchange

To initiate a return or exchange, please follow these steps:

  1. Contact us at representsaleteam@gmail.com or +1 (616) 273-5415 to request a return or exchange.
  2. Include your order number, a description of the item, and the reason for the return.
  3. Ship the item back to the following address: Represent Sale Returns Department
    2222 W. Grand River Ave Ste A
    Okemos, MI 48864
  4. Once we receive your return, we will process your request and notify you via email.

If you have any further questions regarding our Refund and Returns Policy, feel free to reach out to us at representsaleteam@gmail.com or by phone at +1 (616) 273-5415. We’re here to help!